A future-skills programme focused on applying AI and automation in everyday work and business processes. Gain the practical skills to leverage cutting-edge AI tools and automate routine tasks for enhanced productivity.
This future-skills programme is designed to equip individuals, professionals, corporates, and institutions with the practical skills to apply Artificial Intelligence (AI) and automation in everyday work and business processes. You'll explore the fundamentals of AI, learn to leverage generative AI tools like ChatGPT and Microsoft Copilot, and master automation techniques using platforms like Power Automate, Zapier, and Make. The course emphasises practical, hands-on applications that can be immediately implemented to boost productivity, streamline workflows, and drive innovation.
| Module | Title | Key Topics |
|---|---|---|
| 1 | AI Fundamentals | What is AI? Types of AI; machine learning basics; natural language processing; computer vision; AI in business and everyday life; the AI landscape. |
| 2 | Generative AI Tools | Introduction to ChatGPT, Microsoft Copilot, Claude, and Gemini; prompt engineering techniques; content creation and summarisation; coding assistance; brainstorming and ideation. |
| 3 | Workflow Automation | Automation fundamentals; using Power Automate, Zapier, Make; automating repetitive tasks; integrating AI with automation; building automated workflows; time-saving strategies. |
| 4 | Data & Analytics | Data-driven decision making; using AI for data analysis; visualisation tools; predictive analytics; business intelligence basics; AI-powered reporting. |
| 5 | AI Ethics & Governance | Ethical AI principles; bias and fairness; transparency and explainability; data privacy and security; regulatory considerations; responsible AI adoption. |
| 6 | Implementation Strategy | Assessing organisational readiness; developing an AI/automation roadmap; change management; measuring ROI; building a future-ready workforce; continuous learning in AI. |
Tools practised: ChatGPT, Microsoft Copilot, Claude, Gemini, Power Automate, Zapier, Make, Power BI, Tableau.
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